wellbeing

Kincardine and Mearns COVID-19 E-Bulletin Edition #12

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This bulletin continues to focus on what is currently happening or in place locally as a result of the Covid-19 (Coronavirus) outbreak.

Hot Topics this week are

Moving into Phase 2 of Transition out of Lockdown
Please see the “Guidance” section below for information on the detail of a further lifting of lockdown restrictions through a phased approach.
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Spaces for Funding Bid Successful!
Aberdeenshire Council’s bid for £310,000 to ensure people are able to safely access services in town centres while maintaining physical distancing has been successful. The temporary infrastructure projects will provide safe walking, wheeling and cycling as the lockdown is eased and immediate priority is to be given to the town centres including Stonehaven.


Want to know more about Mearns & Coastal Healthy Living Network Telephone Befriending Service, click on the link below to access the full bulletin.

https://mailchi.mp/66df5537c1d9/e-bulletin-4206918

 

Kincardine and Mearns COVID-19 E-Bulletin Edition #11

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This bulletin continues to focus on what is currently happening or in place locally as a result of the Covid-19 (Coronavirus) outbreak.

Hot Topics!

Local Development Plan Consultation
Aberdeenshire Council launched an eight week online consultation on it’s Proposed Local Development Plan 2020 (LDP) on Monday, May 25. The LDP Team have created a virtual ‘drop-in’ portal that has links to settlement posters, short films, live chat and the Proposed Plan. Please see the link to get involved.

Public Health Scotland Survey on Shielding
The Scottish Government has asked Public Health Scotland to evaluate the shielding programme.  This survey is part of that evaluation.  It will help inform about people’s experiences of shielding in Scotland and next steps.  The survey takes 15 minutes to complete and will be open until Sunday June 14th 2020.

Enjoy watching K and M Community Response to the COVID19 Crisis Film June 2020.

This captures stories from communities across Kincardine and Mearns in Aberdeenshire of the tremendous response to the COVID19 Crisis and read about why our Third Sector is such a vital lifeline to so many people within and across our communities in a piece by Dan Shaw, Chief Executive Officer Aberdeenshire Voluntary Action. Access the full bulletin below:

https://mailchi.mp/a3506452250f/e-bulletin-4203134

Kincardine & Mearns Mental Health & Wellbeing E Bulletin #2 June 2020

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A chance to share what we know about mental health & wellbeing
in K & M.

Welcome to the second K & M Mental Health & Wellbeing E Bulletin. This month a closer look at the support for families and young people.

COVID-19 presents a rapidly changing situation where different pressures, including changes to children and young people’s social lives, daily routines, and access to education as well as challenges associated with families spending extended periods at home, will arise for children, young people and their families over time. In this bulletin we would like to share with you some of the advice and support out there for young people and families. To access the full bulletin, please click here.

Kincardine and Mearns COVID-19 E-Bulletin Edition #10

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This bulletin continues to focus on what is currently happening or in place locally as a result of the Covid-19 (Coronavirus) outbreak.

This week we feature an article from Quarriers in K & M highlighting the vital support they are providing to young carers. Also some information on Carers Week and updated advice and resources.

To access the full bulletin, click here: https://mailchi.mp/0f782e68c00c/e-bulletin-4199806

 

Virtual Wellbeing Festival 2020 in support of Mental Health Week: 18-24 May

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Why kindness?

One thing that we have seen all over the world is that kindness is prevailing in uncertain times.

The added benefit of helping others is that it is good for our own mental health and wellbeing. It can help reduce stress and improve your emotional wellbeing
https://www.mentalhealth.org.uk/campaigns/mental-health-awareness-week

To help raise awareness that it is mental health week we encourage all those reading this to reflect on any acts of kindness whether receiving, giving or observing and use the Mental Health Foundation hash tags and post photo’s or a short post to let the country know what is happening in Aberdeenshire to promote mental wellbeing.

#KindnessMatters
#MentalHealthAwarenessWeek

Kincardine and Mearns COVID-19 E-Bulletin Edition #8

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This bulletin continues to focus on what is currently happening or in place locally as a result of the Covid-19 (Coronavirus) outbreak.

This includes sections which will signpost you to official guidance, changes in service provision, local health and wellbeing providers, community resilience, support and advice.

 

Click here to access the full bulletin.

Kincardine & Mearns Mental Health & Wellbeing E Bulletin #1May

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A chance to share what we know about mental health & wellbeing in K & M.

Welcome to the first K & M Mental Health & Wellbeing E Bulletin. In partnership with our colleagues in Public Health we want to share with you each month information, education & links affecting everyone’s mental health and wellbeing. We hope you enjoy and feed back any suggestions or information of your own you would like to share.

 

Not in the same boat, but we are in the same ocean!

You might have heard that we are all in the same boat, but it’s not like that. For some, lockdown is a chore to be endured.  For others, this is a time of desperate financial & family crisis.

For some that live alone, they’re facing endless loneliness. While for others, it is peace, rest & time with family. 

Everyone faces the current Covid-19 pandemic in their own way.

Interested, click below to access the full bulletin. Please note,

Kincardine and Deeside Befriending is closely following advice provided by the NHS and the UK government regarding the Coronavirus outbreak.

From Monday 16 March, all face to face befriending visits will temporarily stop until further notice.

The health and wellbeing of befrienders and befriendees continues to remain the priority throughout this unprecedented situation.

They continue to follow government guidelines closely and will advise when visits can re-commence. We appreciate this is a difficult time and we thank everyone for their co-operation and understanding. The information in the bulletin relates to non-Covid operations.

https://mailchi.mp/7fa5dd0258da/k-m-mental-health-wellbeing-e-bulletin-4179885

Worthwhile causes in Kincardine and Mearns benefit from Community Resilience Fund

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Here is a round-up of grants that have been given to worthwhile causes in Kincardine and Mearns thanks to the Aberdeenshire Community Resilience Fund.

Aberdeenshire Council recently approved the creation of the support mechanism in light of the Coronavirus (Covid-19) pandemic.

In just a few weeks of the fund being available, there have already been a number of grants awarded to worthwhile community groups across Aberdeenshire.

Sophie Stephen felt guilty about buying the last pack of toilet roll. She posted on Facebook asking if anyone needed anything extra. This appeal quickly mushroomed into her creating community support group with 200 volunteers providing assistance in and around Portlethen.

She has split the area around Portlethen into 24 zones with each zone being overseen by zone leaders, who coordinate community helpers to provide support where it is needed. The group has put a leaflet through the door of every household advising residents of local contact numbers they can use if they need assistance.

The group is based at Jubilee Hall, where a foodbank is being manned from 9am to 5pm seven days-a-week. The group offers those requiring assistance help with collecting shopping and prescriptions as well as a telephone service to talk to residents. They are working with groups, councillors, the Scottish Ambulance Service among others. For more information please watch a video where Sophie shares her story: https://www.youtube.com/watch?v=NrNEAjjdYfw

In Johnshaven and Benholm, a team of local volunteers are available to deliver shopping, pick up prescriptions and walk dogs for those self-isolating or unable to venture outside for any reason.

A free community larder has also been set up offering food and essential supplies for anyone in need locally. The larder is available between 10am and 11am on Tuesdays and 7pm and 8pm on Thursdays at Johnshaven Village Hall in Mid Street, Johnshaven. For anyone that cannot come along to the larder deliveries of food can be arranged. Tinned and dry goods are being provided via the food initiative Fareshare and supplemented by generous donations from local people. A grant from Aberdeenshire Council’s Community Resilience Fund has meant fresh fruit, vegetables and eggs are also on offer and milk and bread are available on request. For more information or to request a delivery please email mairieddie@hotmail.com

Coronavirus has seen an increase in demand for the services provided to older people by Mearns Coastal Healthy Living Network. To meet this need, the network is spending its’ application on covering the costs of additional hours for staff and purchased mobile phones and contracts for staff and volunteers.

Elderly and vulnerable people living in and around Stonehaven have received hand sanitiser and toilet rolls thanks to Stonehaven and District Roundtable and A&I Taxi Company’s joint application. They have worked together on a mechanism to deliver prescriptions and medications.

Kincardine and Deeside Befriending facilitate a befriending service for older people living in their own homes in the community but are experiencing social isolation and loneliness, often due to frailty, ill health or bereavement. A grant will cover the costs of increased postage of cards and notes to clients, volunteers and stakeholders, as well as for volunteers to collect and distribute shopping.

Bruce Stewart, Kincardine and Mearns Area Manager, said: “I have been absolutely delighted with the response shown by the communities in Kincardine and Mearns to help those in need during the Coronavirus (Covid-19) pandemic.

“It is a pleasure to provide assistance to these fantastic individuals and worthwhile community organisations in ensuring the vulnerable and those in self isolation receive the assistance they require.”

Constituted community groups, resilience groups and volunteering organisations can submit a single application form to Bruce Stewart, Kincardine and Mearns Area Manager, with the implementation of the resilience fund following a similar approach to the existing Kincardine and Mearns Area Committee’s budget.

Each of the six areas in Aberdeenshire will have a £20,000 allocation, with the £80,000 balance being available to the whole of Aberdeenshire to be administered by the chair of the Community Resilience and Partnership Workstream.

Grants of up to £2,000 for community resilience work are available.As further community resilience funds become available from the Scottish Government, the value of grants and the criteria will be reviewed, however the principle aim at present is to be as flexible as possible for each individual community.

The Kincardine and Mearns Area Team, along with Community Learning and Development, Public Health and Aberdeenshire Voluntary Action the Rural Partnerships and other partners, will continue to work with community resilience groups and volunteers in their areas to provide support and identify any gaps in provision.

A coordinated approach is also being made with the Local Resilience Partnership and in particular with the British Red Cross, Aberdeen City Council and The Moray Council to ensure the maximum benefit, coverage and support is provided across the Grampian area. You can access the form here: https://www.aberdeenshire.gov.uk/communities-and-events/funding/community-resilience-covid-19/

Kincardine and Mearns COVID-19 E-Bulletin Edition #7

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This bulletin continues to focus on what is currently happening or in place locally as a result of the Covid-19 (Coronavirus) outbreak.

This includes sections which will signpost you to official guidance, changes in service provision, local health and wellbeing providers, community resilience, support and advice.
*Please check each section for new and updated information*

Hot Topic!

VE Day 8th May
As we near the 75th anniversary of VE Day, any plans to commemorate the occasion should do so in ways that adhere to these ongoing and necessary restrictions. Whilst the Scottish Government appreciates the good will of those seeking to care for our nation’s War memorials, monuments should not be subjected to any upkeep or maintenance work at present. Anyone visiting a war memorial or cemetery near their home as part of a leisure walk should ensure social distancing is maintained.

For more information please view https://www.gov.scot/news/ve-day-75th-anniversary-1/

Coming Soon!
We will soon be sending out a monthly e-bulletin monthly looking at mental health and wellbeing in K & M

Guidance

Links to national and local guidance

*UPDATED* Please Dispose of Waste Responsibly!
With recycling centres and seasonal garden waste collection points suspended due to Coronavirus (Covid-19), Aberdeenshire Council is asking residents to follow Government guidance and manage their waste responsibly during this difficult time.Residents should not be tempted to burn their waste or resort to fly-tipping.  For further background, guidance and key tips for maximising space in your bins, please read the council’s website article.
*IMPORTANT* Guidance on travelling and use of second homes
Travelling to and staying at holiday homes is not an exception from the Health Protection Regulation and is an offence.  Incidents should be reported to 101 and the police will take the appropriate action (likely to be a warning/advice).
NHS Grampian Covid-19 Website
A new website has beeen created for healthcare staff and the general public to stay informed during the COVID-19 pandemic.  This is not a replacement of NHS Inform (detailed further below) – please still use it for any health advice or information.  Instead it aims to let people know what we are doing in Grampian during the pandemic.  The site is being regularly updated and we would welcome feedback on the content – details of how to provide this are on the site.  https://covid19.nhsgrampian.org/
Cyber Resilience Guidance
The Scottish Government’s Cyber Resilience Unit is producing a regular ‘Cyber Resilience Notice’ for business organisations, public sector organisations, charities and the general public.  As a result of the significant rise in Covid-19 related scams, over the next few months important information will be shared from trusted sources.
The information notices are posted on this webpage.  The most recent notice is from 23rd April and includes information on how to spot suspicious emails (phishing), and up-to-date information on scams.Other Scams Information
Trading Standards Scotland “Scam Share” looks at some of the most recent scams which have been reported by consumers across Scotland, including those related to the COVID-19 outbreak.  Cyber criminals are taking advantage of people’s uncertainty around developments relating to the pandemic. There are weekly e-bulletins that you can subscribe to.
Social Distancing for Volunteers
Volunteers who are delivering essential items (food, medicines etc) to vulnerable people who are self-isolating need to keep in mind the need for social distancing.  Every effort should be made whilst shopping or picking up medicines to keep as far as possible 2 metres (about 6 feet) away from other people.  Further social distancing guidance for volunteers is available here.
Guidance for Home Learning
The Scottish Government has published “Supporting Pupils, Parents and Teachers – learning during term 4” to provide support as the school closures continue.
Scottish Domestic Abuse Campaign
A national campaign to highlight support from those suffering from domestic abuse has been relaunched and runs to 17th May.  Visit Safer.Scot to find out the support available to those who may not be safe at home during the lockdown / social distancing period.
Supporting Migrants with No Recourse to Public Funds
This document from COSLA provides guidance for local decision-making on supporting people (particularly migrant workers) with no recourse to public funds during the Covid-19 period.
Coronavirus (COVID-19) Guidance

As we all deal with a number of questions around Coronavirus (COVID-19), we felt it would be useful to provide you with links where guidance can be sought.  The role of the Council in this event is one of signposting to appropriate advice. Please signpost anyone with concerns to the latest national guidance below.

Scottish Government Guidance
The Scottish Government’s website has published a page with what you need to know about the Coronavirus in Scotland. This includes advice for access rights, health, travel, service provision as well as the Scottish Government’s action plan and what they are doing.  Information on funding to be provided by the Scottish Government was also published.

NHS Inform 
The NHS Inform page on Coronavirus contains frequently asked questions and advice including diagnosing symptoms, what to do if you think you have symptoms, whether people you live with need to take any action and anything else you can do to prepare. There is also a helpline and further information links including guides in British Sign Language and easy-read advice.

Grampian Coronavirus Assistance Hub

A new website and phoneline have been launched, providing people across Grampian with information on how to access social, practical and emotional support on Coronavirus (COVID-19).  The website can be found at www.GCAH.org.uk, and provides links to services and information across three local authorities.  The phoneline number is 0808 196 3384 (8am-8pm 7 days a week).
Aberdeenshire Council Guidance
Aberdeenshire Council have published information regarding the Coronavirus outbreak including advice, guidance and links. This includes up to date information on health/hygiene, travel, events, community groups, businesses, sports/leisure facilities, registrars and council offices.
There are also separate pages dedicated to:
• Schools and learning
• Waste and recycling
• Registrars service
Support for businesses
Please also find guidance on Covid-19 in other languages – Romanian, Lithuanian, Polish, Latvian and the English version.
Guidance for People with Dementia and Carers
The Dementia Advisor for South and Central Aberdeenshire can offer support and advice locally – contact 07769 366 175 or MCorbett@alzscot.org.  At present, one to one video calls are being offered as well as the usual phone calls.  The Alzheimer Scotland website https://www.alzscot.org/ has some very good information on it about dealing with things during the Coronavirus lock down such as carer stress, activities and preparing to go into hospital and these particular items can be found on this page https://www.alzscot.org/information-during-coronavirus.

Service Changes

The following is a non-exhaustive list of major changes in service. Please follow the links and stay up to date with information from official sources.

*NEW* Live Life Aberdeenshire – share your cycling experiences
You may be aware that with the current situation Live Life Aberdeenshire have set up aLive Life @ Home page, which is a one-stop shop of virtual creativity and activity offering a range of engaging, entertaining and informative activities and resources.One of the ideas for the @home webpage is to do a promotional video around the positive aspects of cycling – and safety awareness. They’d love to try and get a short (2-3secs) clip of the surrounding sites when people are out on a bike, which they can edit to create a cycle round Aberdeenshire. It would be great if we could get some recognisable background, but not essential.

Please stick to Government guidance for exercise and of course – don’t forget to wear a helmet!! Please contact Fraser.Govan@aberdeenshire.gov.uk

Business Delivery Register
Please see below a link to a site that has been created to allow all businesses to add their details of deliveries or shop openings within Aberdeenshire. Please click the link and add your business if appropriate. http://deliverrural.org.uk/add-business-form/Please be advised that businesses information cannot be loaded onto the website unless they complete the registration form.  The link for doing that is near the bottom of the page – clicking here should take your direct to the correct for easiness.
Tenancy Services
The council’s tenancy services are communicating by telephone or email with our tenants as the office is closed. We have called all tenants who are aged 70 and over in our area. The tenants are coping really well and were generally very happy to receive the call. We are now calling single occupants aged between 16 to 69. There over 1000 of these and some tenants need help and guidance of where to get what they need. We have been giving them the Assistance Hub number.Rent arrears colleagues have been helping tenants with Universal Credit claims and advice.  A current issue is that there is nowhere in Newtonhill to top up meter keys. Options have been suggested and are being looked into.
Local Businesses – Delivery Services
Please find information on local businesses offering delivery services at this time. (This word document will download)
NHS Grampian – Operation Rainbow
NHS Grampian have developed a short film about Operation Rainbow. This is NHSG’s plan for COVID-19. It covers every part of the health service and every aspect of care and the changes required. The video explains how these changes will affect you – and how you can help.
If you have any questions, please email gram-uhb.publichealth@nhs.net
https://www.youtube.com/watch?v=RZK_19Uyupg&feature=youtu.be
NHS Grampian – Essential visits onlyThe rules for visiting patients in NHS hospitals have changed during the coronavirus outbreak.  To protect patients and staff, and prevent the spread of coronavirus, hospital visiting will be restricted to essential visits only.  You can find specific health advice on coronavirus here.
Post Office: Ask-a-friend cash access scheme extended
Anyone who cannot leave home may be able to ask a trusted friend or volunteer to withdraw cash at any Post Office using a single-use voucher.The Post Office scheme is being extended and offered to all banks, building societies and credit unions. For more information please visit https://www.bbc.co.uk/news/business-52229698
Aberdeenshire Educational Psychology
Please view the new Aberdeenshire Educational Psychology website, which provides advice and resources for supporting children and young people during the Covid-19 pandemic.
Grampian Credit Union – for members
We are open each weekday Monday to Friday, from 10.00am to 2.00pm until further notice.
We continue to be available for our members living or working throughout Aberdeenshire to access their savings or lending.Contact us by phone, email, website or post to our office in Aberdeen as follows:
Office:   250 Union Street, Aberdeen AB10 1TN
Phone:   01224 561506 (can leave message)
Email:     admin@grampiancreditunion.co.uk
Website: www.grampiancreditunion.co.uk

We are here to assist our Aberdeenshire members – check our website for latest service information.

Community Resilience
Residents are working together to support our communities in this time of need with help like mutual aid groups or volunteer transport/deliveries.If you are on Facebook, the pages below are a good way to stay informed about what is happening in your community as well as to keep in touch with neighbours and fellow residents, especially if you are isolated.
Community Pages and Mutual Aid/New Groups in K&M
Please be aware that these are informal groups/pages which are moderated by local residents and can be to promote communities, highlight information or to keep in touch with other residents. This list is not exhaustive. Please get in touch to let us know if you wish your group to be included in future editions.Catterline & Kinneff – https://www.facebook.com/groups/488545805366051/
Newtonhill –
https://www.facebook.com/Newtonhill-Areas-Covid-19-Community-Help-106127777685822/?hc_location=group
Portlethen Coronavirus Community Care –https://www.facebook.com/groups/220991955621863/?hc_location=group
What’s On Bervie – https://www.facebook.com/Inverbervie/
Covid 19 – Helping Stonehaven https://www.facebook.com/groups/2520646894864553/
Stonehaven Lions – https://www.facebook.com/StonehavenLionsClub/
Stonehaven Round Table – https://www.facebook.com/StonehavenRT/
What’s on Johnshaven – https://www.facebook.com/johnshaveninfo/
Durris & Drumoak Community Group –
https://www.facebook.com/drumoakdurriscommunitydeesideddcg/
Auchenblae Support Group – Covid-19 –
https://www.facebook.com/groups/218557055882413/?ref=group_header
Mearns & Coastal Healthy Living Network Update
Following government guidelines, we have cancelled all groups and events. We will still be offering the following services:
• Transport service for healthcare appointments.
• Home delivery shopping service, to include prescriptions and Post Office pickups.
• Telephone contact service.
• Garden maintenance.For more information about any of these services please call the office on 01561 378130. We will continue to monitor the situation and advise of any changes. We provide volunteer-led services to improve the health and wellbeing of older people; these include help with shopping, transport and gardening. ​Please contact us if you can help with volunteering for any of the above services.
Community Councils
There are also 12 Community Councils which cover the Kincardine and Mearns area of Aberdeenshire. You can find contact details for each Community Council here.
Support
Groups and organisations are continuing to operate throughout the pandemic, offering critical support and services.
*NEW* Parentzone
For parents who are finding themselves immersed in home schooling and the online world ‘Parentzone’ is a trusted platform to help them navigate sometimes challenging waters in this digital age.
*NEW* Families Outside
Families Outside support families with a loved one in prison; anxiety and hardship can be at increased levels at this time.  They continue to support in the most effective ways possible whilst following national guidance. This means no face to face support at present, but instead contact via phone, email, text, WhatsApp, FaceTime, Skype, Facebook, and Twitter.
As follows:
·         Helpline 0800 254 0088
·         Webchat www.familiesoutside.org.uk
·         Text FAMOUT to 60777
·         Email support@familiesoutside.org.uk
·         Regional Teams are also providing support, albeit remotely. Please note operating times are Monday – Friday 9am – 5pm.If you or someone you are working with needs support, please contact us.
Support for hearing-impaired and speech-impaired
Relay UK brings relay services for deaf, hard-of-hearing, and speech-impaired people right up to date with the latest app technology.  You don’t need any special kit – just download the app from the App Store or Google Play onto your smartphone, tablet, or computer.
Young Scot
The weeks and months ahead will be incredibly challenging. Here at Young Scot, we are refocusing our core services and continuing to provide young people with the information and services they need during these unsettling times.
To our partners, please get in touch if we can support you.
Scarf
Scarf offers free and impartial advice services to help households manage and reduce their fuel bills. Advice includes:
– Access to grants and schemes and information for households most at risk
– Advice on how to keep your energy bills under control
– Understanding of your fuel bills and energy use
– Help to top up your meter
– Information/referrals to other projects offering support and adviceCall freephone 0808 808 2282 to speak to a local advisor. For more information visit https://www.scarf.org.uk/householder/.
Pillar Kincardine
Pillar Kincardine is offering a mental health telephone helpline from Monday to Friday, 9am to 4pm.  Call them on 01569 767222 for emotional support, signposting and practical advice.
Kincardineshire Development Partnership (KDP)
KDP is the local Rural Partnership for K&M. Whilst unable to offer face to face meetings at the moment they are continuing to offer the same help and support to community groups and organisations. Recognising the amazing support being offered by communities at this time, they have produced an interactive map of Community Support.
Links to all six Rural Partnerships in Aberdeenshire, including KDP, can be found here.
The Samaritans
The Samaritans website outlines good practical coping strategies and what to do if you are worried about a friend or relatives emotional wellbeing.  Their free helpline is available on 116 123.
Aberdeenshire Alcohol & Drugs Partnership
Aberdeenshire ADP’s recovery cafes and community groups/activities are suspended for the time being. ADP are developing alternative opportunities for peer connections and support via telephone and online. Please view these links to the ADP Central Forum facebook page which details:
Phone and Online Recovery Resources
Online Recovery Group Activities Timetable
If you would like to become part of a phone and virtual peer recovery community network or if you would like to volunteer to contact and support folk, please read this post or email Susan Weetman at centralabdn.forum@hotmail.com
Aberdeenshire Voluntary Action
While AVA wont be able to do face to face meetings or drop-in surgeries until further notice, their Development Officers are still working and offering the same range of services. You can contact your Development Officer by phone, email or even through skype, FaceTime or Zoom. AVA is funded to support community and voluntary organisations, including groups that have formed very recently because of COVID-19. AVA can help your group to establish itself, search for funding and promote its services: For more information please visit https://www.avashire.org.uk/new-groups.html and for information on funding for your group, please visit  https://www.avashire.org.uk/funding.html.  You can also continue to contact AVA by phone on 03718 110008 (Mon-Thur, 1000-1400hrs) or email them at [enquiries@avashire.org.uk]enquiries@avashire.org.uk. Please also view AVA’s April Newsletter.
Aberdeenshire Employment Support Team
The Employment Support Team have suspended their job clubs and face to face services until further notice. Key workers are still available to offer 1 to 1 support via phone, email or skype. Please get in touch through their page or by emailing. The team will arrange for a key worker to get in touch for you.
Funding
Please find information on sources of funding below.
*UPDATED* Comprehensive List of Funding Sources
AVA has recently developed a file of Covid-19 funding information that can be downloaded and shared. It will be updated on a weekly basis and will show funds that are open at the time of publishing.The funding information previously listed here is contained within the above list. Please also view the funding page on the Our Aberdeenshire website for more sources of information.
*NEW* Community Resilience Fund – updated guidance
Applications are still welcomed from community groups as some funding is still available.  Please view the updated criteria and guidance here.
Hardship Fund for Self-Employed
A new Scottish Government grant hardship fund is now open for applications from individuals who recently became self-employed.  The £34 million fund launched today with Aberdeenshire being allocated around £1.8 million.  Eligible applicants can apply for a £2,000 grant.  Please find more information here.
Advice
New advice is being published regularly to help everyone ranging from benefits advice, scam awareness, helping stay connected and more.
*NEW* Business Gateway Update
Businesses and organisations may be facing real hardship owing to the effects of the pandemic. Business Gateway is a Local Authority service offering free and impartial advice to help businesses at this difficult time. The team of advisers can listen to individual circumstances, helping businesses to make the best choices and access the right support.Business Gateway can be contacted at https://www.bgateway.com/local-offices/aberdeenshire/local-support , email aberdeenshire@bgateway.com or phone 01224 289725.
*NEW* K&M Citizens Advice Bureau (CAB)
Please see information from the Kincardine & Mearns CAB -We understand that many in our communities are facing situations that are completely unexpected and out with their control. Your local Citizens Advice Bureau is here to help. You may not have needed to use our service before but we are here for everyone in our community.  We can offer you a phone appointment and can give advice on:* Employment
* Benefits and the new Corona Support Schemes
* Housing
* Money issues including debt
* Consumer

Please contact 0800 028 1032

*NEW* Support for Employers and for Job-Seekers
JobCentre Plus have information on their website providing support for Employers at this time.  For JobSeekers, it may be helpful to search the opportunities posted on the DWP Find A Job search*NEW* Social Security Scotland Update
Social Security Scotland have produced an update for April 2020 offering advice on benefits payments and grants.
*NEW* Webinar on Online Safety
Lead Scotland are hosting classes online to help people use the internet confidently during Covid-19.  Dates are as follows:  May 12th, May 27th and June 2nd.  Please find more information from Lead Scotland
Clear Your Head
These are worrying and uncertain times. The coronavirus outbreak has changed daily life for us all in Scotland and has had a real impact on how many of us are feeling. It’s ok to not feel yourself right now, and Healthier Scotland have some great tips to help get you through it – view the information here.
SCVO
Click on the logo below to find useful links from the Scottish Council for Voluntary Organisations.
Emergency Numbers for Gas, Electricity and Water
Gas
National Gas Emergency Tel 0800 111999
Electricity
North of Scotland – Scottish & Southern Energy Networks Tel 0800 300999
National Power Cut Number Tel 105
Water
Scottish Water 0800 0778778
Scottish Enterprise – Advice for Businesses
Scottish Enterprise have opened a helpline for businesses concerned about Coronavirus on 0300 303 0660 (Mon-Fri, 8:30 to 17:30). They have also pulled information together for businesses on their Find Business Support website available here.
FAQs
*UPDATED 30-04* We have received various queries through colleagues and have developed a Frequently Asked Questions document to assist you with these.  These FAQs will change to reflect national and local guidance.
Scottish Government Call for Views / Ideas on Transitioning from Lockdown

Please find the current “Covid-19 Framework for Decision-Making” document, and the opportunity to add to and comment on views / ideas for transitioning out of lockdown – here
Closing date is 11th May 2020

Kincardine and Mearns COVID-19 E-Bulletin Edition #6

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This bulletin continues to focus on what is currently happening or in place locally as a result of the Covid-19 (Coronavirus) outbreak.

This includes sections which will signpost you to official guidance, changes in service provision, local health and wellbeing providers, community resilience, support and advice.
*Please check each section for new and updated information*

Guidance

Links to national and local guidance

*NEW* NHS Grampian Covid-19 Website
A new website has beeen created for healthcare staff and the general public to stay informed during the COVID-19 pandemic.  This is not a replacement of NHS Inform (detailed further below) – please still use it for any health advice or information.  Instead it aims to let people know what we are doing in Grampian during the pandemic.  The site is being regularly updated and we would welcome feedback on the content – details of how to provide this are on the site.  https://covid19.nhsgrampian.org/
*NEW* Cyber Resilience Guidance
The Scottish Government’s Cyber Resilience Unit is producing a regular ‘Cyber Resilience Notice’ for business organisations, public sector organisations, charities and the general public.  As a result of the significant rise in Covid-19 related scams, over the next few months important information will be shared from trusted sources.
The information notices are posted on this webpage.  The most recent notice is from 23rd April and includes information on how to spot suspicious emails (phishing), and up-to-date information on scams.

Other Scams Information
Trading Standards Scotland “Scam Share” looks at some of the most recent scams which have been reported by consumers across Scotland, including those related to the COVID-19 outbreak.  Cyber criminals are taking advantage of people’s uncertainty around developments relating to the pandemic. There are weekly e-bulletins that you can subscribe to.

Social Distancing for Volunteers
Volunteers who are delivering essential items (food, medicines etc) to vulnerable people who are self-isolating need to keep in mind the need for social distancing.  Every effort should be made whilst shopping or picking up medicines to keep as far as possible 2 metres (about 6 feet) away from other people.  Further social distancing guidance for volunteers is available here.
Guidance for Home Learning
The Scottish Government has published “Supporting Pupils, Parents and Teachers – learning during term 4” to provide support as the school closures continue.
Scottish Domestic Abuse Campaign
A national campaign to highlight support from those suffering from domestic abuse has been relaunched and runs to 17th May.  Visit Safer.Scot to find out the support available to those who may not be safe at home during the lockdown / social distancing period.
Supporting Migrants with No Recourse to Public Funds
This document from COSLA provides guidance for local decision-making on supporting people (particularly migrant workers) with no recourse to public funds during the Covid-19 period.
Coronavirus (COVID-19) Guidance

As we all deal with a number of questions around Coronavirus (COVID-19), we felt it would be useful to provide you with links where guidance can be sought.  The role of the Council in this event is one of signposting to appropriate advice. Please signpost anyone with concerns to the latest national guidance below.

Scottish Government Guidance
The Scottish Government’s website has published a page with what you need to know about the Coronavirus in Scotland. This includes advice for access rights, health, travel, service provision as well as the Scottish Government’s action plan and what they are doing.  Information on funding to be provided by the Scottish Government was also published.

NHS Inform 
The NHS Inform page on Coronavirus contains frequently asked questions and advice including diagnosing symptoms, what to do if you think you have symptoms, whether people you live with need to take any action and anything else you can do to prepare. There is also a helpline and further information links including guides in British Sign Language and easy-read advice.

Grampian Coronavirus Assistance Hub

A new website and phoneline have been launched, providing people across Grampian with information on how to access social, practical and emotional support on Coronavirus (COVID-19).  The website can be found at www.GCAH.org.uk, and provides links to services and information across three local authorities.  The phoneline number is 0808 196 3384 (8am-8pm 7 days a week).
Aberdeenshire Council Guidance
Aberdeenshire Council have published information regarding the Coronavirus outbreak including advice, guidance and links. This includes up to date information on health/hygiene, travel, events, community groups, businesses, sports/leisure facilities, registrars and council offices.
There are also separate pages dedicated to:
• Schools and learning
• Waste and recycling
• Registrars service
Support for businesses
Please also find guidance on Covid-19 in other languages – Romanian, Lithuanian, Polish, Latvian and the English version.
Guidance for People with Dementia and Carers
The Dementia Advisor for South and Central Aberdeenshire can offer support and advice locally – contact 07769 366 175 or MCorbett@alzscot.org.  At present, one to one video calls are being offered as well as the usual phone calls.  The Alzheimer Scotland website https://www.alzscot.org/ has some very good information on it about dealing with things during the Coronavirus lock down such as carer stress, activities and preparing to go into hospital and these particular items can be found on this page https://www.alzscot.org/information-during-coronavirus.
*UPDATED* Please Dispose of Waste Responsibly

Aberdeenshire Council
With recycling centres and seasonal garden waste collection points suspended due to Coronavirus (Covid-19), Aberdeenshire Council is asking residents to follow Government guidance and manage their waste responsibly during this difficult time.

Residents should not be tempted to burn their waste or resort to fly-tipping.  For further background, guidance and key tips for maximising space in your bins, please read the council’s website article.

Zero Waste Scotland
Information is also available on the Zero Waste Scotland website.

Service Changes

The following is a non-exhaustive list of major changes in service. Please follow the links and stay up to date with information from official sources.

*UPDATED* Business Delivery Register
Please see below a link to a site that has been created to allow all businesses to add their details of deliveries or shop openings within Aberdeenshire. Please click the link and add your business if appropriate. http://deliverrural.org.uk/add-business-form/

Please be advised that businesses information cannot be loaded onto the website unless they complete the registration form.  The link for doing that is near the bottom of the page – clicking here should take your direct to the correct for easiness.

*NEW* Tenancy Services
The council’s tenancy services are communicating by telephone or email with our tenants as the office is closed. We have called all tenants who are aged 70 and over in our area. The tenants are coping really well and were generally very happy to receive the call. We are now calling single occupants aged between 16 to 69. There over 1000 of these and some tenants need help and guidance of where to get what they need. We have been giving them the Assistance Hub number.

Rent arrears colleagues have been helping tenants with Universal Credit claims and advice.  A current issue is that there is nowhere in Newtonhill to top up meter keys. Options have been suggested and are being looked into.

Local Businesses – Delivery Services
Please find information on local businesses offering delivery services at this time. (This word document will download)
NHS Grampian – Operation Rainbow
NHS Grampian have developed a short film from NHS Grampian shows Nick Fluck, Medical Director and Caroline Hiscox, Nurse Director talking about Operation Rainbow. Operation Rainbow is our plan for COVID-19. It covers every part of the health service and every aspect of care. It is very detailed because the situation we are experiencing is new and we have had to change and adapt very quickly. This video explains how these changes will affect you – and how you can help us.

If you have any questions, please email gram-uhb.publichealth@nhs.net
https://www.youtube.com/watch?v=RZK_19Uyupg&feature=youtu.be

NHS Grampian – Essential visits onlyThe rules for visiting patients in NHS hospitals have changed during the coronavirus outbreak.  To protect patients and staff, and prevent the spread of coronavirus, hospital visiting will be restricted to essential visits only.  You can find specific health advice on coronavirus here.

Short Survey – Police Scotland
Police Scotland are conducting a survey which aims to capture people’s feeling of safety and any concerns they have which can be addressed operationally and through information campaigns. The survey will also capture feedback from those who have been in contact during the COVID-19 pandemic. The survey takes about 10 minutes to complete can be accessed via the link below.
https://consult.scotland.police.uk/surveys/your-police-2020-2021
Post Office: Ask-a-friend cash access scheme extended
Anyone who cannot leave home may be able to ask a trusted friend or volunteer to withdraw cash at any Post Office using a single-use voucher.The Post Office scheme is being extended and offered to all banks, building societies and credit unions. For more information please visit https://www.bbc.co.uk/news/business-52229698
Aberdeenshire Educational Psychology
Please view the new Aberdeenshire Educational Psychology website, which provides advice and resources for supporting children and young people during the Covid-19 pandemic.
Grampian Credit Union – for members
We are open each weekday Monday to Friday, from 10.00am to 2.00pm until further notice.
We continue to be available for our members living or working throughout Aberdeenshire to access their savings or lending.

Contact us by phone, email, website or post to our office in Aberdeen as follows:
Office:   250 Union Street, Aberdeen AB10 1TN
Phone:   01224 561506 (can leave message)
Email:     admin@grampiancreditunion.co.uk
Website: www.grampiancreditunion.co.uk

We are here to assist our Aberdeenshire members – check our website for latest service information.

Live Life Aberdeenshire – Facilities, Activities and Payments
LLA sports and cultural facilities have suspended services and closed facilities to the public as of 19th March. Closures include swimming pools, libraries, museums and aquariums; and the Active Schools programme, Duke of Edinburgh expeditions and all activities and events are suspended or cancelled until further notice. LLA will be suspending all Direct Debits for Active Aberdeenshire members. No payments will be taken in April and May. Please bear with staff as they continue to work behind the scenes, answer customer enquiries as quickly as possible and in some cases assigned to support other critical Council services.
AHSCP – Learning Disability & Older Adults Day Services Suspended
Aberdeenshire Health and Social Care Partnership has taken the difficult decision to suspend Learning Disability and Older Adults Day Services and Respite Services for the foreseeable future. Social Work Teams will be in contact with service users and their families as soon as they possibly can to provide support, information and advice.
Community Resilience
Residents are working together to support our communities in this time of need with help like mutual aid groups or volunteer transport/deliveries.

If you are on Facebook, the pages below are a good way to stay informed about what is happening in your community as well as to keep in touch with neighbours and fellow residents, especially if you are isolated.

Community Pages and Mutual Aid/New Groups in K&M
Please be aware that these are informal groups/pages which are moderated by local residents and can be to promote communities, highlight information or to keep in touch with other residents. This list is not exhaustive. Please get in touch to let us know if you wish your group to be included in future editions.

Catterline & Kinneff – https://www.facebook.com/groups/488545805366051/
Newtonhill –
https://www.facebook.com/Newtonhill-Areas-Covid-19-Community-Help-106127777685822/?hc_location=group
Portlethen Coronavirus Community Care –https://www.facebook.com/groups/220991955621863/?hc_location=group
What’s On Bervie – https://www.facebook.com/Inverbervie/
Covid 19 – Helping Stonehaven https://www.facebook.com/groups/2520646894864553/
Stonehaven Lions – https://www.facebook.com/StonehavenLionsClub/
Stonehaven Round Table – https://www.facebook.com/StonehavenRT/
What’s on Johnshaven – https://www.facebook.com/johnshaveninfo/
Durris & Drumoak Community Group –
https://www.facebook.com/drumoakdurriscommunitydeesideddcg/
Auchenblae Support Group – Covid-19 –
https://www.facebook.com/groups/218557055882413/?ref=group_header

Grampian Coronavirus Assistance Hub – Volunteers
Please be aware that if you’d like to offer to volunteer, you need to register on hub. The website can be found at www.GCAH.org.uk, and the phoneline number is 0808 196 3384 (8am-8pm 7 days a week).
Mearns & Coastal Healthy Living Network Update
Following government guidelines, we have cancelled all groups and events. We will still be offering the following services:
• Transport service for healthcare appointments.
• Home delivery shopping service, to include prescriptions and Post Office pickups.
• Telephone contact service.
• Garden maintenance.

For more information about any of these services please call the office on 01561 378130. We will continue to monitor the situation and advise of any changes. We provide volunteer-led services to improve the health and wellbeing of older people; these include help with shopping, transport and gardening. ​Please contact us if you can help with volunteering for any of the above services.

Community Councils
There are also 12 Community Councils which cover the Kincardine and Mearns area of Aberdeenshire. You can find contact details for each Community Council here.
Support
Groups and organisations are continuing to operate throughout the pandemic, offering critical support and services.
*NEW* British Sign Language (BSL) Support
contactSCOTLAND-BSL is a Scottish Government service that connects deaf BSL users throughout Scotland through an online BSL interpreting video relay service (VRS) with all of Scotland’s public authorities and voluntary organisations (Third Sector) and now beyond.
*NEW* Support for hearing-impaired and speech-impaired
Relay UK brings relay services for deaf, hard-of-hearing, and speech-impaired people right up to date with the latest app technology.  You don’t need any special kit – just download the app from the App Store or Google Play onto your smartphone, tablet, or computer.
Young Scot
The weeks and months ahead will be incredibly challenging. Here at Young Scot, we are refocusing our core services and continuing to provide young people with the information and services they need during these unsettling times.
To our partners, please get in touch if we can support you.
Scarf
Scarf offers free and impartial advice services to help households manage and reduce their fuel bills. Advice includes:
– Access to grants and schemes and information for households most at risk
– Advice on how to keep your energy bills under control
– Understanding of your fuel bills and energy use
– Help to top up your meter
– Information/referrals to other projects offering support and advice

Call freephone 0808 808 2282 to speak to a local advisor. For more information visit https://www.scarf.org.uk/householder/.

My Life Dynamic
My Life Dynamic are continuing to offer services remotely via telephone sessions or video calls. Anyone in Aberdeenshire who is aged between 16 and 65 can self-refer by contacting us on 0300 1234 677 or by emailing enquiries@mylifedynamic.org.uk. More information on the services we provide can be found at [www.mylifedynamic.org.uk.%20]www.mylifedynamic.org.uk.
We have had to postpone our Living Life to the Full groups and workshops but will reschedule these when it is safe to do so.
Pillar Kincardine
Pillar Kincardine is offering a mental health telephone helpline from Monday to Friday, 9am to 4pm.  Call them on 01569 767222 for emotional support, signposting and practical advice.
Kincardineshire Development Partnership (KDP)
KDP is the local Rural Partnership for K&M. Whilst unable to offer face to face meetings at the moment they are continuing to offer the same help and support to community groups and organisations. Recognising the amazing support being offered by communities at this time, they have produced an interactive map of Community Support.
Links to all six Rural Partnerships in Aberdeenshire, including KDP, can be found here.
The Samaritans
The Samaritans website outlines good practical coping strategies and what to do if you are worried about a friend or relatives emotional wellbeing.  Their free helpline is available on 116 123.
Mental Health Aberdeen
As a result of the current lock down people may feel that their mental health is being affected. Also, those with existing mental health issues may find this stressful situation is making them worse. For anyone experiencing distress of any kind Mental Health Aberdeen have launched a new helpline. Call 01224 573892. Every helpline ‘open session’ will be staffed by an Information Officer who can give practical advice and also signpost callers to additional services. The opening hours will be as follows:

Monday  10am – 1pm  2pm- 5pm  6pm – 8pm
Tuesday  10am – 1pm  2pm- 5pm  Closed
Wednesday  10am – 1pm  2pm- 5pm  6pm – 8pm
Thursday  10am – 1pm  2pm- 5pm  Closed
Friday  10am – 1pm  Closed  Closed
Aberdeenshire Alcohol & Drugs Partnership
Aberdeenshire ADP’s recovery cafes and community groups/activities are suspended for the time being. ADP are developing alternative opportunities for peer connections and support via telephone and online. Please view these links to the ADP Central Forum facebook page which details:
Phone and Online Recovery Resources
Online Recovery Group Activities Timetable
If you would like to become part of a phone and virtual peer recovery community network or if you would like to volunteer to contact and support folk, please read this post or email Susan Weetman at centralabdn.forum@hotmail.com
Aberdeenshire Voluntary Action
While AVA wont be able to do face to face meetings or drop-in surgeries until further notice, their Development Officers are still working and offering the same range of services. You can contact your Development Officer by phone, email or even through skype, FaceTime or Zoom. AVA is funded to support community and voluntary organisations, including groups that have formed very recently because of COVID-19. AVA can help your group to establish itself, search for funding and promote its services: For more information please visit https://www.avashire.org.uk/new-groups.html and for information on funding for your group, please visit  https://www.avashire.org.uk/funding.html.  You can also continue to contact AVA by phone on 03718 110008 (Mon-Thur, 1000-1400hrs) or email them at [enquiries@avashire.org.uk]enquiries@avashire.org.uk. Please also view AVA’s April Newsletter.
Scottish Community Development Centre
Scottish Community Development Centre (SCDC) is working closely with government and the NHS nationally in offering assistance to community organisations and local partnerships to make what contributions they can to the current situation. This includes the following online resources:

Aberdeenshire Employment Support Team
The Employment Support Team have suspended their job clubs and face to face services until further notice. Key workers are still available to offer 1 to 1 support via phone, email or skype. Please get in touch through their page or by emailing. The team will arrange for a key worker to get in touch for you.
Scottish Rural Action
Scottish Rural Action have added a new page to their website that will collate sources of information and advice in one place. This can be found at the top of their home page. Their website will be updated regularly as new information, advice and sources of funding are published.

Scottish Rural Action is compiling examples of how different communities are dealing with the challenges presented by Covid-19. If you would like to share examples of what your community is doing, please send information or direct links to information on your website. You can send these by email to SRA on info@sra.scot.

Invest Aberdeen
Invest Aberdeen have uploaded a great informational page for what we currently know for businesses at this difficult time. A snapshot of details of Government and other Agency support, business rate flexibility, insurance, funding and specific relaxations for pubs and restaurants. You’ll appreciate that things are changing fast and we don’t know all of the answers yet but we’ll do our best to keep you informed.
Funding
Please find information on sources of funding below.
*NEW* Comprehensive List of Funding Sources
AVA has recently developed a file of Covid-19 funding information that can be downloaded and shared. It will be updated on a weekly basis and will show funds that are open at the time of publishing. You can download the file by clicking here.

The funding information previously listed here is contained within the above list.

*NEW* Hardship Fund for Self-Employed
A new Scottish Government grant hardship fund is now open for applications from individuals who recently became self-employed.  The £34 million fund launched today with Aberdeenshire being allocated around £1.8 million.  Eligible applicants can apply for a £2,000 grant.  Please find more information here.
Advice
New advice is being published regularly to help everyone ranging from benefits advice, scam awareness, helping stay connected and more.
Clear Your Head
These are worrying and uncertain times. The coronavirus outbreak has changed daily life for us all in Scotland and has had a real impact on how many of us are feeling. It’s ok to not feel yourself right now, and Healthier Scotland have some great tips to help get you through it – view the information here.
SCVO
Click on the logo below to find useful links from the Scottish Council for Voluntary Organisations.
Emergency Numbers for Gas, Electricity and Water
Gas
National Gas Emergency Tel 0800 111999
Electricity
North of Scotland – Scottish & Southern Energy Networks Tel 0800 300999
National Power Cut Number Tel 105
Water
Scottish Water 0800 0778778
Scottish Enterprise – Advice for Businesses
Scottish Enterprise have opened a helpline for businesses concerned about Coronavirus on 0300 303 0660 (Mon-Fri, 8:30 to 17:30). They have also pulled information together for businesses on their Find Business Support website available here.
FAQs
*UPDATED 30-04* We have received various queries through colleagues and have developed a Frequently Asked Questions document to assist you with these.  These FAQs will change to reflect national and local guidance.
Portlethen Covid-19 Group Video Clip

Please find below a link to a video clip describing how the group came about and the community effort involved.  Inspirational stuff from a Community Group offering help to those vulnerable during this scary time of Coronavirus.

YouTube Video Clip (3 mins)

Grampian COVID-19 Assistance Hub

Posted on

Volunteer Update – 24 April

 

 

 

 

We are now nearing the end of our fourth week of working with you to assist those in need across Grampian and it’s time to give you all another update on progress to date.

It is clear that you, and other groups / individuals, who are not registered with GHAC, are doing so much more in your communities for your friends, families and neighbours that we have no involvement with, which is, of course, fantastic.

We now have close to 3700 individuals and 300 groups listed as volunteers and we have called upon many of those listed to assist those in need.  We are however very much aware that some of you have yet to be called upon by us and that you may be wondering why that is the case.  The answer is both straightforward and heartening, it is simply due to the number of volunteers we can call upon, which can only be a positive.

Please continue to be patient with us, and if you are in a position to assist locally, don’t wait for us to ask you.

In closing, we would like to pass on the gratitude of the people you are assisting.  Whilst we know you receive thanks directly, you should also know that the feedback we get from those we ask you to help has been, and continues to be, nothing short of inspirational.

Thank you very much, from the Assistance Hub Team!

Below is a thank you to you from the Chief Executive of NHS Grampian Amanda Croft.

“These are difficult and trying times for all of us across the North East.
 
“Our healthcare staff throughout Grampian are working incredibly hard on the frontline to tackle this virus and protect the public.
 
“But, in turn, we need those in the community to protect our NHS by staying home and continuing to follow the government’s advice.
 
“It is in times of crisis, like we face today, that those who are able are asked to step up and help the most vulnerable in our society.
 
“When the Grampian Assistance Hub was launched last month, few could have predicted the remarkable response we have received from the people of the North East. I’m pleased to say that you have come forward in extraordinary numbers to protect our NHS and support those most in need.
 
“Over 3,000 individuals or groups across Grampian have now registered to offer support in their communities. That is incredible. The spirit and enthusiasm shown by people from all walks of life is truly inspirational.
 
“I give my heartfelt thanks to everyone who has come forward: we owe each one of you a huge debt of gratitude.
 
“But while we get by and cope with the challenge faced today, the challenge that lies ahead is even tougher. Our response and continued resilience to this pandemic is going to require a huge effort across all areas of society.
 
“While some volunteers haven’t been called upon yet, we are in this for the long haul and the support you have shown will be needed as we work through this. The team will stay in touch and keep you updated about how you can help in your own community. 
 
“It is still possible for others to volunteer through the Grampian Assistance Hub online, and if you know anyone else who is willing and able to get involved, I would encourage them to do so.
 
“By continuing to work together, we will get through this and I am deeply grateful for your ongoing support.
 
Thank you and stay safe.”
 
Yours sincerely,
Amanda Croft

Did you know? …
Home Energy Scotland can assist if people are having difficulty in obtaining top ups for their pre-payment energy supply due to self-isolation.

It is preferable if issues can be highlighted early, before the energy supply is curtailed, so that measures can be put in place to sustain the supply.

Advice and assistance can be obtained by calling 08088082282 or by visiting the website https://energysavingtrust.org.uk/scotland/home-energy-scotland