K&M Communities

 It uses video relay interpreting to improve access to public services for deaf BSL users.

The translation is for any non-emergency telephone communication with a BSL user and is provided via online video.

Until now the service was only available for people wishing to contact public sector organisations but it is now being extended to the third sector, including community groups, voluntary organisations, charities and social enterprises.

The BSL user requires to have downloaded the free and straightforward application (app) onto their smartphone or tablet or desktop. You then call 0131 510 4555 to connect to the online interpreter – using your usual phone.

The service is available 7 days a week from 8am until midnight.

To find out more go to: http://contactscotland-bsl.org/public/